FAQ

The shelf life is 12 months. Use within this period for optimal efficacy and safety. Store in a cool, dry place away from direct sunlight. For further usage or storage questions, contact our customer service.

At Naked Skncare, we pride ourselves on prompt and efficient service. We generally ship orders within 1 business day from the day they are placed. For orders placed on weekends, they will be shipped the following business day. This means you can expect your order to reach you swiftly, allowing you to enjoy our high-quality skincare products as soon as possible.

All sales at Naked Skncare are final due to the nature of our products, ensuring customer safety and hygiene. We do not accept returns or exchanges. Please review product details and consult our staff before purchasing. Contact customer service for any questions or concerns.